The word ‘service’ is often tossed about by companies who want to promote a customer-first mentality. It’s become something of a formality to assure customers the service they receive will be accurate, fast, pleasant, or otherwise positive.
But the word itself is subjective, as service looks different to each person giving and receiving it.
That’s why white glove service has emerged from the basic service pool to denote superiority in how they treat customers (hint: it’s also the type of service you can expect from our agency!).
But what exactly is white glove service and what can you, the client, expect from such a lofty commitment?
Let’s put our focus on service into perspective: